Youll be the friendly and knowledgeable voice clients turn to when they need guidance, reassurance, or a simple policy update. Your work directly impacts our client retention and satisfaction.

Salary Range: $34,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Holidays

Base Salary with Commissions

Bonus Opportunities

Paid Time Off (PTO)

Mentorship

Mon-Fri Work Schedule

Holidays Off

Career Development & Growth

Team Building Activities

Hands On Training

Performance Bonuses

Professional Work Environment

Office Snacks & Coffee

Wellness Benefits

Career Growth Opportunities

Career Development & Growth

Who You Are

• Passionate about customer service and solving problems

• Comfortable with phone and digital communication

• Detail-oriented, dependable, and organized

• Friendly, professional, and able to handle sensitive topics with care

• Tech-savvy and quick to learn new tools and systems.

• property & Casualty (P&C) license preferred, or willingness to obtain

• Bilingual a bonus (especially Spanish/English)

• Answer inbound calls and emails/texts with professionalism and empathy

• Help clients with policy questions, billing, changes, and claims support

• Provide proactive outreach to ensure continued satisfaction and renewals

• Maintain accurate records and communication logs in our system

• Collaborate with agents to ensure seamless service and follow-up

• Create a welcoming and dependable experience that encourages long-term loyalty

We are a premier agency specializing in Auto, Home, Life, and Business insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.