Join Winterville Insurance, a reputable company based in the heart of Winterville, North Carolina, where customer service excellence is at the center of everything we do. We are seeking an enthusiastic and dedicated Licensed Insurance Office Manager to lead our dynamic team on-site. In this role, you'll be pivotal in managing office operations, ensuring streamlined processes and exceptional customer interactions. You will work directly with clients to provide personalized insurance solutions, contributing significantly to our mission of delivering unparalleled service. As part of Winterville Insurance, you'll be in a unique position to foster a positive work environment while setting high standards for both team performance and customer satisfaction. We value proactive individuals who excel at creating meaningful connections with team members and clients alike, who are eager to contribute their expertise to our thriving office environment. If you are passionate about making a difference in the world of insurance and are ready to take on a leadership role, we invite you to apply!

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Appreciation Lunches

Team Building Events

Home and Work Life Balance

Family Friendly

Licensing: Must possess a current NC Property & Casualty License.

Experience: Prior experience in managing an insurance office or supervisor role in a similar field is highly desirable.

Leadership Skills: Demonstrated ability to lead, mentor, and develop a team of customer service professionals.

Communication Skills: Excellent verbal and written communication skills to liaise effectively with clients and team members.

Customer-Focused: A strong commitment to providing exceptional customer service and resolving client issues efficiently.

Organizational Skills: Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Problem-Solving: Strong analytical skills to identify problems and develop practical solutions.

Office Management: Oversee the daily operations of our Winterville office, ensuring efficient and effective workflow.

Client Engagement: Provide top-notch customer service to policyholders, addressing inquiries and resolving issues promptly.

Team Leadership: Lead and motivate a team of insurance professionals, fostering an environment of collaboration and development.

Compliance: Ensure all office activities meet regulatory and company policy standards.

Policy Management: Oversee issuance, correction, and renewal processes for insurance policies, ensuring accuracy and timeliness.

Relationship Building: Develop and maintain strong relationships with policyholders to promote customer retention and satisfaction.

Winterville Insurance is a dynamic leader in the insurance industry, committed to delivering exceptional coverage and peace of mind to our clients. With a focus on innovation and customer service, we empower our team to collaborate and thrive in a fast-paced environment. Our mission is to protect what matters most while fostering a culture of integrity, support, and professional growth. Join us as we continue to redefine insurance, creating lasting relationships and safeguarding futures. Discover your potential at Winterville Insurance!

At Winterville Insurance, we believe in protecting what matters most with energy and expertise. Our dynamic team is dedicated to delivering exceptional service and innovative solutions tailored to our clients' needs. With a strong focus on professional growth, collaboration, and a culture of support, we empower our employees to thrive in the fast-paced insurance industry. Join us on our mission to create peace of mind for our clients and discover the rewarding opportunities that await you at Winterville Insurance!