William Adrean-Farmers Insurance Agency
Insurance Customer Service Representative
Job Overview
Our Customer Service Representatives work directly with every new client that signs with the agency. They will ensure that our clients are well informed about our products, made aware of the referral process, and given a smooth onboarding experience.
They will also be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
If you want to be a part of a winning and competitive culture, then this may be the career for you!
Salary Range: $35,000.00 - $50,000.00 per year
Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Evenings Off
Hands on Training
Career Growth Opportunities
Requirements
- A Property & Casualty license is preferred but will train the right person.
- previous office experience is required.
- Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency in multi-task, follow-thru, and follow-up.
- Professional phone etiquette.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Thoroughly understand and follow all underwriting, rating, and compliance requirements.
- Provide exceptional customer service.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
POTEAU,OK,74953,US
About Us
Our insurance agency is located in Poteau OK. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well-established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!