Western Dakota Insurors is seeking a licensed Property & Casualty Account Manager to join our Commercial Lines team in our downtown Rapid City office.

The ideal candidate will have 3–5 years of Commercial Lines insurance experience and be comfortable working with multiple insurance carriers. We're looking for someone who values building lasting client relationships, has exceptional attention to detail, and enjoys working as part of a collaborative, family-owned independent insurance agency.

As a Commercial Lines Account Manager, you'll play a key role in servicing commercial insurance accounts by managing policy changes, processing renewals, preparing certificates of insurance, responding to client and carrier requests, maintaining accurate account information, and partnering with producers to deliver outstanding customer service.

At Western Dakota Insurors, we invest in our people by providing ongoing training, mentorship, and opportunities for continued professional growth. We foster a supportive team environment where employees are encouraged to build long-term careers while making a meaningful impact on our clients and community.

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Evenings Off

Paid Time Off (PTO)

Retirement Plan

This Position Requires:

• Active Property & Casualty license (or willingness to obtain)
• 3–5 years of Commercial Lines account management experience preferred
• Experience working with multiple insurance carriers
• Strong communication, organizational, and follow-through skills
• Exceptional customer service mindset and problem-solving abilities
• Team-oriented attitude with a professional, client-focused approach
• Ability to prioritize tasks and manage multiple deadlines efficiently
• High school diploma required; college degree preferred

Responsibilities Include:

• Service and support an established Commercial Lines book of business
• Work directly with producers, insurance carriers, and clients
• Assist with claims, renewals, endorsements, certificates, and policy changes
• Provide exceptional customer service and proactive problem-solving support
• Maintain accurate client and policy information within agency systems
• Respond promptly to client requests and coverage questions
• Help ensure policies are processed accurately and efficiently

At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play. Apply to be part of our team today!

At Western Dakota Insurors, Inc, you are a part of a great team that supports each other and creates a great learning environment. We know that our staff is our number one asset and with great staff, comes a great business and happy clients. If you want the chance to learn and grow around some very knowledgeable and caring people, check us out!