Western Dakota Insurors Inc in Rapid City, South Dakota, is looking for a detail-oriented, professional, and friendly individual to join our team as a Full-Time Office Assistant. In reception, you will be the first point of contact with our customers for our busy office. We pride ourselves on our excellent customer service, and we know that with your positive attitude and welcoming demeanor, you may be the perfect fit for this role. Each day you will be responsible for answering multiple phone lines, providing customer service, greeting office visitors throughout the day, drafting letters & reports, and other additional duties as needed. If you are trustworthy, reliable, and adaptable, please apply today!

Benefits

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• Strong communication skills, both oral and written.
• No insurance experience required but must be willing to learn
• Must have a high school diploma, college degree preferred

• Immediately greet all customers, entering the office, in a friendly and helpful manner
• Answer incoming phone calls
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information while determining where to direct their calls.
• Provide exceptional customer service and support.
• Maintains inventory of office supplies and forms - places orders weekly.
• Sort and direct voicemails to correct staff
• Sort and direct mail appropriately.
• Be willing to pitch in with projects
• Work independently and as part of a team.

At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play. Apply to be part of our team today!