We are seeking a motivated and customer-focused Automotive BDC Agent to join our dealership team. The BDC Agent will be responsible for handling inbound and outbound calls, emails, and texts to schedule appointments, follow up with customers, and support the sales department. This role plays a vital part in driving traffic to the dealership and providing an exceptional customer experience.

Salary Range: $42,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Retirement Plan

Monthly Luncheon

Potential for Quarterly Bonus

We are looking for someone with strong communication skills, the ability to multitask in in fast-paced environment. Basic computer proficiency and the ability to use multiple programs at once is a must. Previous automotive or customer service experience is a plus.

You will be required to respond promptly to Internet, phone, and chat inquiries with professionalism and enthusiasm. Schedule and confirm appointments for Sales Department. Follow up with prospective customers through phone calls, emails, and texts to ensure they are being taken care of. Maintain accurate, detailed, and up-to-date records in the CRM system. Meet daily, weekly, and monthly performance goals

Here at Wally Edgar Chevrolet, we are committed to our employees, and truly see them as being part of a family. It’s our philosophy that that your success is just as important as the businesses. 

We’re focused on the employee’s work experience. Because we’re not a corporate culture, you’re more likely to find us laughing together, sharing lunches, and spending time together after hours on weekends. We believe that an employee’s time with us is worth celebrating and that includes retirement parties, birthday events, holiday traditions and the occasional weekend outing!