Join Wagner Insurance Agency, a well-established insurance provider dedicated to delivering exceptional customer service and fostering positive client relationships. Located in DAYTON, Ohio, our agency prides itself on its strong community ties and commitment to personalized service.

As a Licensed Insurance Customer Service Representative, you will be a crucial part of our team, ensuring our clients receive top-tier support and guidance. Your role will involve handling client inquiries, processing policy changes, and providing information on insurance products. At Wagner Insurance Agency, we value integrity, teamwork, and a client-centric approach.

If you are passionate about helping others, enjoy a fast-paced work environment, and are looking to grow within a supportive team that values your contributions, consider joining Wagner Insurance Agency today!

Salary Range: $40,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Licensing: Active Ohio Property & Casualty License required.

Experience: Previous experience in insurance customer service or a related field preferred.

Communication Skills: Excellent verbal and written communication abilities, with a strong focus on customer interaction.

Problem-Solving: Ability to effectively resolve client concerns and provide solutions in a professional manner.

Attention to Detail: Strong organizational skills and attention to detail to ensure accuracy in client interactions and documentation.

Team Player: Collaborative and supportive team member who thrives in a fast-paced environment.

Customer-Centric: Passion for serving clients and meeting their needs with empathy and professionalism.

Client Assistance: Assist policyholders with their insurance inquiries, policy changes, and claims processing.

Customer Support: Provide excellent customer service through phone, email, and in-person interactions, ensuring prompt and accurate responses.

Policy Management: Maintain accurate records of client interactions, policy details, and ensure compliance with insurance regulations.

Issue Resolution: Address and resolve customer complaints or issues in a professional and timely manner, striving to exceed customer expectations.

Collaboration: Work closely with the sales team and other departments to ensure a seamless customer experience and efficient service delivery.

Independent insurance Agent