Do you like customer service and administrative work?

If so, read this post.

I am a Farmers Insurance agency owner in Irving Texas, and I'm looking to hire a Customer Service Representative to join our team.

Our agency is growing, FAST.

Every month, our agency welcomes hundreds of new clients, and we need a Customer Service Representative to support our sales team. This role involves managing paperwork and administrative tasks, allowing our sales team to focus on what they do best - acquiring more clients.

Here's a little bit about our organization:

In less than two years since opening, our Farmers agency has defied expectations.

Currently, our agency ranks #1 among 11,300 Farmers locations nationwide, a remarkable feat for a new agency!

What's our secret sauce?

1) People.

Rather than hunting for individuals with insurance backgrounds, we look for people who are coachable, love working with people, and align with our values. We refer to these individuals as A-Players. When A-Players get together, not only do they excel, but they also have a blast doing so.

2) Process.

Our team is able to perform at a high level largely due to the systems we have. We're continually refining our processes and encourage our team to contribute their ideas for improvement.

3) Professional Growth.

Our team is dedicated to both personal and professional development. We have a monthly book club where we gather monthly to share our takeaways. We don't just preach about improving by 1% daily; we practice it.

4) Competitive Compensation.

We believe in paying exceptionally well for outstanding performance. Our compensation structure is unmatched in the marketplace, offering a base salary alongside an attractive bonus system, allowing our team members to earn a remarkable income.

Our agency's journey is a testament to our dedication to excellence, and we're just getting started.

If you want to join our team, then apply today!

Salary Range: $40,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

401K Company Match

Wellness Program

Here are some questions that you might have:

1) Training provided? Yes, it is comprehensive from the start.

2) Need insurance experience? Not at all, we'll teach you everything you need to know.

3) Our culture? A mix of healthy competition and unwavering support.

4) Hours of operation? 8 AM - 5 PM Monday-Friday. Yes, you get weekends and major holidays off.

5) Remote or in-person? This is an in-person role, you'd want to work with our team in person.

Here's a brief day in the life of a Customer Service Representative:

1) Participate in our team Morning Huddle.

2) Perform administrative tasks for the sales team.

3) Welcome and onboard new clients

4) Process policy changes, take payments, and ensure a top-notch client experience.

5) Enjoy tacos when the team does well.

About Our Farmers Insurance Agency

Our Farmers Insurance Agency is located in Irving Texas and we're up to big things! 

We provide Auto, Home, Business, and Life insurance to help protect our clients and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you!