V.F. McNeil Insurance
Insurance - Personal Lines Customer Service Representative
Job Overview
Consider joining a firm with a strong foundation. Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects. Office or banking experience is a plus!! Hybrid/Remote available after initial training period.
Salary Range: $50,000.00 - $60,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
Casual Fridays
Summer Fridays
Requirements
- Current property & casualty insurance license preferred; willing to train and mentor.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully communicate with our clients and prospects.
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Provide exceptional customer service.
- Answer incoming phone calls with a sense of urgency.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Take payments and process customer policy change requests.
- Responds to all inquiries, within specified timeframe.
About Us
Our agency is located in the beautiful, shoreline town of Branford, CT. We're a full-service, Trusted Choice® independent insurance agency providing Auto, Home, Umbrella, Business, Life, and many other forms of insurance. We care about our clients, and it shows in our results, as we've achieved many awards since opening our doors and have proudly earned a five-star rating from our clients who have reviewed our agency. Most recently, we were voted one of the top three choices for insurance on the Connecticut Shoreline! Our dedicated staff works incredibly hard as a team and always puts the customer first. Apply to our team today!