Join V.F. McNeil Insurance, a well-established insurance agency serving the Branford, Connecticut community for over 30 years. As a Personal Lines Insurance Account Manager, you'll play a crucial role in providing exceptional customer service to our clients.

At V.F. McNeil, we prioritize building strong relationships with our policyholders and believe in the power of personalized service. In this position, you'll be responsible for managing a portfolio of personal lines insurance accounts, ensuring each client receives tailored coverage and outstanding support throughout their policy term.

We are looking for a customer service professional who is highly organized, detail-oriented, and passionate about serving others. If you're eager to join a dedicated team that values collaboration and prides itself on delivering top-notch insurance solutions, V.F. McNeil Insurance is the place for you. Apply today!

Salary Range: $48,000.00 - $70,000.00 per year

Benefits

Annual Base Salary Based on Experience

Salary Range ( based on experience)

Bonus Opportunities

Gain Valuable Experience & Education

Ageny Paid Education

Small Agency Environment, Large Agency Capabilities

Growth Potential/Opportunity for Advancement

Hybrid/Remote Possibilities

Career Development & Growth

Blend of Formal & Hands On Training

Professional Work Environment

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

401K Plan

Supplemental Insurance

Mon-Fri Work Schedule

Life Insurance

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Experience: Minimum 2 years of experience as a customer service representative or account manager in the insurance industry, preferably in personal lines insurance.

Licensing: Active Connecticut Property & Casualty License is required.

Product Knowledge: Strong understanding of personal lines insurance products and coverages.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively explain complex insurance concepts to clients.

Customer Focus: A genuine passion for providing outstanding customer service and exceeding client expectations.

Attention to Detail: Strong attention to detail and accuracy in policy administration and client interactions.

Time Management: Excellent organizational and time management skills to handle multiple tasks and prioritize effectively.

• Client Management: Proactively manage a portfolio of personal lines insurance accounts, building strong relationships with clients and providing ongoing support.
• Policy Administration: Process policy changes, endorsements, and renewals accurately and in a timely manner.
• Claims Assistance: Aid clients with the claims process, being their point of contact and guiding them through each step.
• Coverage Review: Conduct comprehensive coverage reviews with clients to ensure their policies adequately meet their needs and identify opportunities for additional coverage.
• Client Education: Educate clients on policy details, coverages, and options, helping them make informed decisions about their insurance.

Our agency is located in the beautiful, shoreline town of Branford, CT. We're a full-service, Trusted Choice® independent insurance agency providing Auto, Home, Umbrella, Business, Life, and many other forms of insurance. We care about our clients, and it shows in our results, as we've achieved many awards since opening our doors and have proudly earned a five-star rating from our clients who have reviewed our agency.  Most recently, we were voted one of the top three choices for insurance on the Connecticut Shoreline! Our dedicated staff works incredibly hard as a team and always puts the customer first. Apply to our team today!