Trevin Webb Farmers Insurance Agency Inc
Customer Service Representative
Job Overview
The Customer Service Representative will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety they are responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.
Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.
Salary Range: $38,000.00 - $60,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Retirement Plan
Health Insurance
Mon-Fri Schedule
Evenings Off
Hands on Training
Life Insurance
Sign On Bonus
Career Growth Opportunities
Flexible Schedule
Requirements
- Property and Casualty insurance licensed
- Previous work experience in sales, marketing, promotions or telemarketing.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Spelling and Grammar skills.
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Solicits for new business via cross selling existing customers.