Welcome to Travis Luttmer Agency - Country Financial, where exceptional service meets a welcoming atmosphere in the heart of Corvallis, Oregon. Here, we are passionate about fostering a client-centric environment that prioritizes unwavering support and powerful connections. Our agency believes in the power of direct, face-to-face interaction, which is why our Customer Service Specialists play such a vital role in our team. In this on-site position, you'll have the opportunity to work closely with clients, offering them personalized and proactive assistance tailored to their individual needs. We pride ourselves on being a supportive space where professionalism is matched with warmth, encouraging a positive and engaging environment. If you are motivated by building meaningful relationships and dedicating yourself to outstanding service, we would love to hear from you. Join us and become a valued part of a team that truly cares about making a difference!

Salary Range: $18.00 - $30.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Experience: A minimum of 2 years in customer service or a related field.

Education: High school diploma or equivalent required; further education in insurance or finance is a plus.

Licensing: While not required, holding a valid insurance license is advantageous.

Communication Skills: Excellent verbal and written communication skills are essential.

Customer-Focused: Exceptional ability to meet and exceed client expectations with a positive attitude.

Problem Solving: Strong analytical and problem-solving skills.

Detail-Oriented: Keen attention to detail.

Team Collaboration: Ability to collaborate effectively with team members.

Tech Skills: Proficiency in using CRM systems and Microsoft Office Suite.

Policy Management: Assist clients with inquiries regarding their insurance policies, providing prompt and accurate information.

Customer Satisfaction: Ensure client satisfaction through exceptional service, addressing concerns effectively.

Claims Assistance: Guide clients in the claims process, providing support and clarification when needed.

Account Updates: Maintain and update customer accounts with necessary changes and documentation.

Client Interaction: Proactively reach out to clients to review account details and ensure their needs are being met.

Problem-Solving: Resolve customer complaints and issues, ensuring a positive outcome in line with company policies.

Welcome to the Travis Luttmer Agency at Country Financial, where we redefine the insurance experience with professionalism and energy. Dedicated to empowering our clients, we offer personalized solutions that protect what matters most. Our dynamic team thrives on collaboration and innovation, creating a supportive culture that drives success. Join us in making a meaningful impact in the insurance industry, where your contributions help clients achieve financial security and peace of mind. Explore your future with us today!

At Travis Luttmer Agency - Country Financial, we’re dedicated to empowering clients through tailored insurance solutions and unparalleled service. Join our dynamic team where a culture of collaboration and innovation thrives! We invest in your growth, offering continuous training and support. Our commitment to integrity and community involvement sets us apart in the insurance industry. Choose us and become part of a passionate team that drives positive change while achieving personal and professional success.