Tonry Insurance Group Inc
Insurance Account Manager - Personal Lines
Job Overview
Join Tonry Insurance Group, a family-owned independent insurance agency in its 3rd generation of ownership with the 4th generation on board. Rooted in a legacy of dependability and a culture that values work-life balance, we have maintained lasting relationships with both clients and employees, some spanning over decades and generations. Specializing in bonding and insuring contractors of all sizes, we also provide competitive insurance programs for diverse businesses, placing a strong emphasis on adding value for our clients. We offer our employees flexibility, advancement opportunities, and the security of a family-owned business.
As a Personal Insurance Account Manager at Tonry Insurance Group, you'll play a vital role in continuing our legacy of protecting clients and providing peace of mind. If you're passionate about building meaningful client relationships, enjoy learning opportunities, and value the camaraderie of a close-knit team, this position is the perfect fit for you.
- Insurance Account Managers new and learning the insurance industry may make between $40,000 and $50,000 per year.
- Insurance Account Managers experienced, working, and learning independently in the insurance industry may make between $50,000 - $65,000 per year.
If you're ready to be part of a dynamic agency with a rich history and a bright future, apply today for the Personal Insurance Account Manager position at Tonry Insurance Group. Join us in shaping the next chapter of our success!
Salary Range: $45,000.00 - $65,000.00 per year
Benefits
Annual Base Salary Based on Experience
Bonus Opportunities
Licensing Assistance
Work from Home Flexible
Paid Time Off (PTO)
Evenings Off
Weekends Off
Holidays Off
Paid Holidays
401k Plan
Career Growth Opportunities
Professional Development
Advancement Opportunities
Continuing Education Opportunities
Hands on Training
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Team Building Activities
Retirement Benefits
Healthcare Spending Account
Tuition Reimbursement
Employee Discounts
Paid Parking
Equipment Provided
Office Snacks and Coffee
Pet-Friendly Office
Paid Sick Leave
Family Leave
Wellness Benefits
Health Insurance
Life Insurance
Dental Insurance
Disability Insurance
Supplemental Insurance
Work from Home
Vision Insurance
Mon-Fri Schedule
Retirement Plan
Flexible Hours/Flexible Schedule
Requirements
- 3+ years of experience in personal insurance preferred.
- Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
- Assess and prioritize tasks based on urgency and importance, ensuring that critical client needs are addressed promptly and efficiently.
- Candidate must have basic computer software knowledge. This includes being proficient in Microsoft Office Suite. Agency Management System (AMS) is a BONUS.
- Set and work towards performance goals to meet or exceed targets, ensuring client satisfaction and retention.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
Responsibilities
- Nurture strong customer relationships and aim to increase client retention and product loyalty.
- Conducting follow-up discussions with clients to ensure their contentment while progressing towards sales closure.
- Present and explain insurance policy options based on client needs and personal goals.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.
- Assist clients in navigating their insurance policies and answering any questions they may have.
- Shop renewals based on client updates and plans and current market conditions.
Remote Type:
Hybrid Remote
Job Type:
Full-Time
Job Category:
Customer Service Representative
Company Location:
150 Grossman Drive, Suite 200 Braintree, MA 02184
Job Ad Location:
Lexington, MA 02420, US
About Us
Tonry Insurance Group, Inc. is a full-service, independent insurance agency offering customized solutions for personal and business insurance. We provide personalized, professional service throughout the Greater Boston and the South Shore of Massachusetts with two convenient locations, Grossman Drive in Braintree, MA and Bedford Street in Lexington, MA. Tonry has served New England insurance clients since 1926 with competitive product pricing from a wide range of local, regional and national insurance companies. Our courteous, knowledgeable staff has the experience to assist you with all of your personal and business insurance needs.