Todd Vann Farmers Insurance
Farmers Insurance Customer Service Rep
Job Overview
Todd Vann Farmers Insurance is built on availability, communication, and transparency. We take a personalized approach to every client relationship, understanding that no two situations are ever the same. Our agency has earned a strong reputation for ethical service and presence when customers need guidance and support the most. As we continue to grow our presence both within the community and online, we are focused on building a team that values trust, accountability, and long-term client relationships.
We are seeking a Farmers Insurance Customer Service Representative who takes pride in delivering accurate, timely, and professional service. In this role, you will support existing clients by handling policy changes, payments, and service requests while maintaining the high standards our agency is known for. This position offers a supportive work environment, clear expectations, and room for professional growth within a growing agency.
- Base salary of $33,000 to $49,000 based on experience
- Work from home flexibility
- Monday through Friday schedule with evenings and weekends off
- Performance bonuses and incentive opportunities
- Career growth and advancement potential
If you value strong communication, attention to detail, and building trusted client relationships, apply today!
Salary Range: $33,000.00 - $49,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Mon-Fri Schedule
Career Growth Opportunities
Evenings off
Weekends off
Bonus Opportunities
Advancement Opportunities
Continuing Education Opportunities
Performance Bonuses
Flexibility with Work Location (Home Optional)
Requirements
- An active insurance license is required
- Prior insurance or customer service experience preferred
- Strong phone presence and clear written communication skills
- Comfort using computer systems and agency software
- High attention to detail and strong time management skills
- Professional, dependable, and client-focused mindset
Responsibilities
- Communicate professionally with clients by phone and email
- Assist existing clients with policy changes and service requests
- Process payments accurately and explain billing questions clearly
- Maintain organized and up-to-date client records
- Provide confident, solutions-focused support on every interaction