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Be part of the exceptional team at Tim Weidenkeller Insurance Agency, a leading agency committed to providing top-tier service to our clients. Located in the vibrant city of Los Alamitos, California, we are seeking an Experienced Customer Service Representative to join our dedicated team. Our agency prides itself on cultivating a positive and professional environment where our employees are valued and empowered to excel.

If you are good at customer service, have a knack for problem-solving, and enjoy building relationships with clients, this role is perfect for you.

Benefits

Retirement Plan

Career Growth Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

If you have applied for this job over 30 days ago, please apply again.

Previous experience in a customer service role, ideally in the insurance industry.

Communication Skills: Excellent verbal and written communication abilities to interact with clients effectively.

Problem-Solving: Strong problem-solving skills to address client inquiries and concerns efficiently.

Detail-Oriented: Ability to maintain accurate records and documentation of client interactions.

Job includes answering phones, generating auto and home quotes, and mainly troubleshooting insurance problems. Once the quotes are done, they will be handed over to someone in the office to go over the quotes with the client.

Insurance experience is preferred, but administrative work, and being computer savvy is the most important.

We would really like you to take the Personality test!

My award winning agency has been in the Los Alamitos Area for over 16 years, and I believe in providing great customer service to my clients, not only now, but well into the future. Insurance transactions are complicated to undertake without our professional services… and that's where we come in. We bring the knowledge, experience, and dedication that generates successful results and long-term clients. Whether it's home, auto, commercial, or anything in between, we are here to go the extra mile to make sure our clients are taken care of.