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Thompson LaSalle Company

Customer Service Specialist (Remote available)


Job Overview

Our fast-growing Allstate insurance agency is seeking an enthusiastic and driven individual to join our team as a Licensed Insurance Agent to assist with inbound customer calls, service policies, and increase retention! We are the largest Allstate Insurance Agency in Arizona and currently have a team of nearly 30 Insurance Professionals.

 

At our agency, we value teamwork, growth, and a positive, can-do attitude. We foster a collaborative and supportive culture that encourages employees to reach their full potential. We believe in investing in our team members' quality of life which is why we offer highly competitive compensation, a robust benefits package, and an excellent family work life balance.

The salary range listed below is an average, but our pay structure has no cap, and many of our team members exceed this average.

Salary Range: $50,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Work from Home

401K + Employer Match

Annual Bonus Opportunity

Uncapped Commissions

Retirement Plan

Career Growth Opportunities

Requirements

Experience: Prior experience in customer retention, sales, or insurance is a plus.

Communication Skills: Strong verbal and written communication skills are essential.

Customer-Oriented: A passion for helping clients and resolving their concerns is crucial.

Problem-Solving: Strong problem-solving abilities to address client issues efficiently.

Tech-Savvy: Proficiency with digital communication tools.

Remote Work: Ability to stay self-motivated and productive while working remotely.


*** If you live in AZ and are able to work IN OFFICE, your application will be preferred & expedited!

Responsibilities

Client Engagement: Proactively answer inbound calls from existing clients to service their policies and identify cross selling opportunities.

Retention Strategies: Develop and implement strategies geared towards maintaining a high client retention rate.

Relationship Management: Build strong relationships with clients to enhance customer trust and loyalty.

Team Collaboration: Work closely with the sales and service departments to ensure client needs are met efficiently.


Remote Type: Fully Remote
Job Type: Full-Time
Job Category: Insurance Sales
Location: Phoenix Scottsdale,AZ,85254,US

About Us

Our Agency is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter. Located in Phoenix, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!

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Phone: 480-661-6373

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