The Vincent Agency

Customer Service Rep


Job Overview

A Service Role Where You're Valued & Supported. Work for one of the top agencies in the country!

Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. That's NOT how we do things at Bucher Family Insurance.

We know that great service reps make all the difference in client retention and agency growth. That's why we give you the tools, autonomy, and work-life balance you deserve.

A Service Role Where Youre Valued & Supported

Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. Thats NOT how we do things at Bucher Family Insurance.

We know that great service reps make all the difference in client retention and agency growth. Thats why we give you the tools, autonomy, and work-life balance you deserve.

Stable & Competitive Pay: We believe in rewarding great work.

Real Relationships: Youll focus on keeping clients happy

A Team That Has Your Back: Work in an office where your contributions are valued.

Growth Opportunities: Were committed to supporting our teams personal and professional growth.

Work That Feels Meaningful: Youre not just answering phonesyoure protecting families.

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Health Insurance

Flexible Schedule

Paid Family Leave

Annual Wellness Screenings for Employees and Partners

Amazing Culture

Evenings Off

Requirements
  • Assist policyholders with questions, changes, and coverage needs
  • Proactively offer solutions to help clients feel secure and supported
  • Work closely with our Service Manager to ensure seamless service
  • Handle policy renewals, endorsements, and claims support
  • Stay on top of industry changes and new products


Who Thrives Here?


Someone who loves helping people and solving problems

A detail-oriented, organized professional

A strong communicator (verbal and written)

A team player who enjoys a positive, collaborative work environment

Responsibilities
  • P&C Insurance License (If you don't have one, this isn't the role for you yet.)
  • At least 1 Year of Insurance experience
  • Ability to work in our Fort Wayne, IN office every day

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service
Location: 4411 Kent Rd Unit 3,Stow,OH,44224,US

About Us

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team. We live by this saying from our Agency Owner! 'We Love Insurance, But We Love People More!' Beau Vincent

Why Join Us

At The Vincent Agency, we believe in the power of protection—both for our clients and our team. Our energetic culture fosters growth, collaboration, and innovation in the insurance industry. We are committed to providing exceptional service, empowering our employees with the tools and support they need to succeed. Join us to be part of a forward-thinking agency that values creativity and champions career development. Choose The Vincent Agency to make a difference while thriving in a professional yet vibrant environment!

Apply Here


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Contact Us

Phone: 330-688-6229

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