The Robinson Allstate Agency
Insurance Customer Service Rep
Job Overview
Join a Legacy. Build Your Future.
The Robinson Allstate Agency is proud to lead the next chapter of an agency that has proudly served the Arlington community for over 40 years. We’re committed to honoring that legacy by delivering modern, personalized insurance solutions rooted in trust, service, and community impact.
At Robinson, we don’t just sell policies - we build lasting relationships and careers. Our agency thrives on integrity, innovation, and a team-first culture that supports your personal and professional success.
What We’re Looking For
Customer Service Representative
We’re seeking a detail-oriented and service-focused Insurance Customer Service Representative to join our high-performing team. In this role, you’ll be the front line of support for our valued policyholders, helping them navigate policy questions, claims, payments, and more.
What You’ll Get
- Salary: $15 per hour + bonus
- Earning Potential: Uncapped performance bonuses
- Work-Life Balance: Monday–Friday, no evenings or weekends
- Remote Flexibility: Work from home or our Arlington office
- Career Growth: Ongoing training, mentorship, and leadership development
Ready to make your mark and grow with a legacy-focused team?
Apply today and take the first step toward an exciting, impactful career at The Robinson Allstate Agency.
Salary Range: $15.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
401(k) Retirement Plan with Company Match
Dental & Vision Insurance
Direct Primary Care Services
Hands-on Sales & Product Training
Company-Sponsored Trips & Incentives
Random Contests, Recognition, and Career Milestone Awards
A supportive culture that values transparency, flexibility, and fun
Requirements
- Texas Property & Casualty License (not required to apply—can be obtained post-hire)
- Passion for helping people and solving problems
- Competitive, goal-oriented mindset
- Strong communication and interpersonal skills
- Comfort with technology and CRM tools
- High standards of integrity, professionalism, and grit
Responsibilities
- Build lasting client relationships through outbound outreach and referrals
- Identify customer needs and recommend personalized insurance solutions
- Meet and exceed sales goals through consistent activity and integrity-driven selling
- Serve as a trusted advisor and advocate for our clients
- Contribute to a team culture grounded in collaboration, accountability, and excellence
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
700 Highlander Blvd,Arlington,TX,76015,US
About Us
The Robinson Allstate Agency is a dynamic and professional insurance provider dedicated to protecting what matters most to our clients. Join our energetic team and make a real impact in the lives of individuals and families. We foster a supportive environment where growth and client satisfaction are paramount. Discover your potential with us!