At The Melissa Workman Agency, customer service is more than a priority—it’s our passion. For 8 years, we’ve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients’ policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and we’re proud of the fun, supportive, and collaborative work environment we’ve built.

We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $50,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses.

We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals.

Apply today and start building a career in a supportive and motivating environment where your contributions truly matter.

Salary Range: $30,000.00 - $45,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Work-Life Balance

401k

• Licensing: Candidate currently has an active Property & Casualty License. Willing to train.
• Communication Skills: Excellent verbal and written communication skills
• Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently
• Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction
• Teamwork: Ability to work collaboratively with team members and other departments

• Resolve customer concerns promptly and effectively
• Provide valuable product information to assist clients in making informed decisions
• Deliver outstanding customer service that exceeds expectations
• Build genuine, lasting relationships with clients
• Collaborate with team members to ensure seamless client experiences

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.