Join The Johnson Insurance Group, a prominent name in the insurance sales industry, as we open an exciting opportunity for a Licensed Inside Sales/Customer Service Representative at our Waldorf, Maryland office. We are dedicated to fostering a positive and inviting work environment that encourages growth and development in our employees. This position is not just a job but a chance to build a career with a team that values each member's input and innovation. You will be an integral part of a dynamic team focused on providing excellent service and tailored insurance solutions to meet our clients’ diverse needs. Your role will involve proactive engagement with customers, transforming inquiries into sales and ensuring each client feels valued and well-informed. Join us in making a difference in people’s lives while advancing your career in a supportive and professional setting. Apply today and take the first step towards a rewarding journey with The Johnson Insurance Group.

Salary Range: $20.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

Life Insurance

Licensing: Active Insurance License is required.

Experience: A minimum of 2 years in a sales environment, preferably in the insurance industry.

Communication Skills: Excellent verbal and written communication skills.

Customer-Centric: Strong focus on providing outstanding customer service.

Problem-Solving: Ability to resolve issues thoughtfully and efficiently.

Organizational Skills: Capable of managing tasks and prioritizing effectively.

Proficiency: Familiarity with CRM systems and MS Office Suite.

Client Interaction: Establish and maintain positive relationships with clients through proactive communication and personalized service.

Sales Inquiries: Address incoming inquiries pertaining to insurance products, ensuring accurate and timely responses.

Policy Development: Assist clients in designing and selecting insurance policies that align with their individual requirements.

Up-selling: Identify and seize opportunities to enhance client portfolios by suggesting additional products or endorsements.

Feedback Collection: Gather and report client feedback, utilizing it to improve service delivery and client satisfaction.

Documentation: Ensure all communications and transactions with clients are accurately documented in company systems.

The Johnson Insurance Group is fast growing, high energy insurance agency whose primary mission is to serve our customers by giving them peace of mind while helping them prepare for their dreams. Apply now to join our team !!!