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The Herman Agency - Country Financial

Entry-Level Insurance Customer Service Representative


Job Overview

The Herman Agency - Country Financial, founded by Andrew Herman in 2010, has a strong presence in the Atlanta area and is deeply committed to community involvement. With a growing financial book and big goals for the future, we take pride in providing a multi-line insurance service, covering Property & Casualty, Life, Farm, Commercial, and Financial Services. Our office thrives on teamwork, respect, and giving back to the community. Every team member is asked to plan two volunteer days per year, fostering both personal and community growth.

We are seeking an Entry-Level Insurance Customer Service Representative who is passionate about helping others and eager to grow with our agency. In this role, you will support clients, assist with underwriting, handle claims, and maintain strong client relationships. With our hands-off management approach, you’ll enjoy autonomy in your role while contributing to a dynamic and positive work environment. We offer a progressive pay schedule, starting at $2,860/month, with an eventual salary of $70,000/year plus bonuses, depending on your performance and ability to manage the office independently.

Why Join The Herman Agency?

  • No micromanaging; enjoy a hands-off, respectful office atmosphere
  • Opportunity to volunteer and give back to the community
  • Career growth potential, with a path to an office manager role as we expand
  • Hybrid work opportunities after onboarding (minimum of 3 days in the office)

If you're looking for a dynamic and supportive workplace with room for growth, apply today and become part of The Herman Agency’s future success!

Salary Range: $70,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Requirements
  • A genuine passion for helping people and building relationships
  • Strong interpersonal skills and a positive attitude
  • Ability to handle multiple tasks and adapt to a fast-paced environment
  • Interest in contributing to the community through volunteer work
Responsibilities
  • Maintain and strengthen client relationships
  • Handle payment transmittal and assist with client billing
  • Prepare quotes and review renewals
  • Organize and prepare for client annual reviews
  • Collaborate with underwriting, claims, and billing departments
  • Develop and maintain schedules for client meetings and reviews
  • Write new business policies

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 2415 E Washington St,Bloomington,IL,61704,US

About Us

The Herman Agency, part of Forbes-recognized COUNTRY Financial, is a dynamic insurance and financial services provider in Bloomington, IL. We empower clients to protect their future with personalized solutions, from life and home insurance to investment planning. Join our professional team dedicated to impactful client relationships.

Why Join Us

At The Herman Agency - Country Financial, we believe in empowering our clients and our team. As a leading name in the insurance industry, we prioritize innovation, integrity, and community. Join us to be part of a dynamic team that champions professional growth and celebrates achievements. Here, your contributions matter, and you'll enjoy a vibrant culture that fosters collaboration and success. Together, we're not just protecting assets; we're building a brighter future. Choose us for a career that makes an impact!

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Contact Us

Phone: 309-663-8041