When opportunity knocks, don’t be afraid to answer!

If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, The Frigault Agency, Inc. in New Hartford, NY, might be the right place for you. If you are a motivated self-starter who is always able to provide amazing customer service, then this is your opportunity for a rewarding career with excellent income and growth potential as we are looking to add a Full-Time Insurance Customer Service Representative to our team. We have a low pressure, but high engagement culture that allows us to offer uniquely personalized and professional service to our clients through all facets of their insurance needs. Our open office allows us to maintain a team atmosphere offering support to one another by answering questions, discussing ideas or issues, and backing one another with workloads or pressing problems. Our agency prides itself on being a 'stand-out' when it comes to providing services long after a client signs on with us, because we are widely accessible and take the time to listen to help find the best solutions for our insureds. Every day you'll be using your strong communication and customer service skills, problem-solving, rapport-building, and time-management talents to ensure you are providing the best experience for your clients.

We need someone that has the ability to think outside of the box, is well-organized, and is willing to learn. If all of this sounds like you then please apply today!

Salary Range: $35,000.00 - $48,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training

Evenings Off

• 2+ Years of Customer Service Experience is Required.
• Detail-oriented with the ability to prioritize and multitask.
• A critical thinker and out-of-the-box problem solver.
• Tech-savvy with typing skills.
• Excellent written and verbal communication skills including professional phone and office etiquette.

• With your keen attention to detail, you’ll be taking payments and updating client information.
• With your excellent relationship-building talents, you’ll be following up with clients to ensure satisfaction and maintain client retention.
• Use your savvy skills to complete claims reporting and assist clients with policy changes.
• Your outstanding customer service skills will be essential in assisting clients for their unique needs.

We are an Independent Insurance Agency that offers personalized, professional service to our clients. We take the time to listen to our client's needs and provide coverage options to match those needs.

We represent a carefully selected group of financially sound, reputable insurance companies; therefore, we are able to offer excellent coverage options at a very competitive price. We are devoted to making it as easy as possible to protect the things people love.

Our focus on providing exceptional service to our clients, allows us to take the time needed to provide solutions to our clients. We provide a supportive environment to learn and grow as an insurance professional. In our company people are valued and treated with respect.