At The Crenshaw Agency, we are more than an insurance provider; we are a trusted partner in protection. As a full-service agency offering auto, home, life, and business insurance solutions, we have built our reputation by putting our clients first. Backed by national brand power and a strong local presence, we pride ourselves on delivering expert guidance with a personal touch. Our team is passionate, collaborative, and committed to excellence in every interaction.

We are seeking a full-time Insurance Customer Service Representative to join our growing team. This role is ideal for someone highly organized, solution-oriented, and thrives on building strong customer relationships. You will be the first point of contact for clients, helping them navigate claims, make policy updates, and understand their coverage.

• Hourly base salary of $16 to $20 per hour, based on experience
• Flexible schedule with evenings off
• Career growth opportunities within the agency
• Convenient Monday to Friday workweek

If you enjoy helping people, solving problems, and working in a fast-paced office that values your contributions, apply today!

Salary Range: $16.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Georgia Property & Casualty license is a bonus
• Strong multitasking and follow-through skills
• Excellent communication and interpersonal abilities
• Self-starter who thrives both independently and on a team
• Proven customer service skills and a positive attitude

• Greet all customers warmly and provide exceptional service
• Process policy changes and complete insurance documentation accurately
• Respond to claims calls and ensure prompt follow-up
• Educate customers on available products and referral opportunities
• Return calls and messages promptly and professionally
• Stay current on new products and services to better serve clients

The Crenshaw Agency is a leading player in the insurance industry, dedicated to providing personalized coverage solutions for individuals and businesses. With a commitment to integrity and client service, we foster a welcoming environment where teamwork thrives. Our expert team is passionate about empowering clients through tailored insurance products and proactive support. Join us to be part of a culture that values collaboration, growth, and community impact, as we ensure peace of mind for our clients every day.

At The Crenshaw Agency, we redefine the insurance landscape with a commitment to innovation and excellence. Our energetic team thrives on collaboration and integrity, ensuring that both our clients and employees feel valued and empowered. With a focus on professional development and a vibrant workplace culture, we inspire growth and drive success. Join us in shaping the future of insurance, where your contributions make a real impact. Choose The Crenshaw Agency—where your career can reach new heights!