Teresa Brockwell-Farmers Insurance Agency
Customer Service Associate
Job Overview
Join us and grow your career to new heights! A Farmers Insurance Agency in TULSA, Oklahoma, is looking for a confident, experienced, and positive person to join our team. We are professional, agile, and customer centric. We like to exceed goals, break records, and have fun while doing it!
Our work environment includes: On-the-job training, growth opportunities, and a lively atmosphere.
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Associate. A Property Casualty, Life & Health, or 3 years direcct sales experience or customer service experience is required.
Salary Range: $21.00 - $31.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Positive Working Environment
Requirements
- Proven experience in a customer service role.
- 3 years Insurance Agency Experience preferred.
- Associate or Bachelor Degree prefered.
- Excellent verbal and written communication skills.
- Strong analystical skills to assess customer needs and provide appropriate solutions.
- Have a desire to be trained, to follow instructions, and to be great at what you do.
- High Morals and Integrity
- Enjoy working independently and also in a team environment.
- Positive, Friendly, and Helpful Attitude
- Goal Oriented
Responsibilities
- Answer incoming customer inquiries via phone, e-mail, and text.
- Provide accurate information about our products, services, and promotions.
- Assist customers with adding policies, and answering questions.
- Utilize upselling techniques to promote additional lines of business or services.
- Collaborate with the sales team to meet or exceed sales targets.
- Help clients with outstanding forms or needed signatures.
- Insure our clients feel heard, seen, and important.
Remote Type:
No
Job Type:
Full-Time, Part-Time
Job Category:
Customer Service Representative
Location:
2250 E 73RD ST STE 405,TULSA,OK,74136,US
About Us
Teresa Brockwell-Farmers Insurance Agency is a dynamic and professional team dedicated to protecting futures. We offer comprehensive insurance solutions with an energetic approach, fostering a supportive environment where talent thrives. Join us to make a real impact in our community!