Taylor Agency

Customer Service


Job Overview

Are you looking to grow? So are we! Taylor Agency in Ridgefield, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $17.00 - $26.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Retirement Plan

Evenings Off

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Problem-Solving Capabilities.

A Property & Casualty insurance license is required.

Responsibilities

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Treat each customer contact as a cross and up-sell opportunity including financial products.


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: 8507 S 5Th St Ste 105 Ridgefield, WA 98642
Job Ad Location: Ridgefield, WA 98642, US

Apply Here


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