Taylor Agency
Customer Service
Job Overview
Are you looking to grow? So are we! Taylor Agency in Ridgefield, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $17.00 - $26.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Disability Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Retirement Plan
Evenings Off
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.