Tarrant Roofing LLC is seeking a detail-oriented and organized Collections Specialist to join our accounting team. The Collections Specialist will be responsible for managing customer accounts, ensuring timely payments, resolving account issues, and maintaining positive relationships with customers while supporting the company’s financial goals.

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Vacation Time

Paid Holidays

Breakfast on Fridays On Us

Family Oriented

Paid Bad Weather Days

• 2+ years of collections, accounts receivable, or related accounting experience
• Strong understanding of billing processes and customer account management
• Excellent communication skills, both verbal and written
• Ability to handle difficult conversations professionally
• Strong attention to detail and organizational skills
• Ability to prioritize multiple tasks and meet deadlines
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Experience with accounting software (QuickBooks preferred)
• Construction, roofing, or contractor billing experience is a plus

Preferred Skills

• Experience working with commercial and residential customers
• Knowledge of construction contracts, progress billing, pay applications, and retainage
• Experience tracking outstanding invoices and payment disputes
• Ability to read and understand account statements and job documentation

• Manage assigned customer accounts and monitor outstanding balances
• Contact customers regarding past-due invoices and payment expectations
• Maintain accurate records of collection activity, conversations, and payment commitments
• Research and resolve billing discrepancies, invoice questions, and account issues
• Work closely with Accounting, Project Managers, Sales, and Operations teams to resolve payment delays
• Prepare and send collection notices, statements, and account documentation
• Follow up on promised payments and escalate unresolved accounts when necessary
• Assist with lien notice processes, payment disputes, and documentation tracking
• Review aging reports and provide updates on accounts receivable status
• Identify accounts requiring additional attention and recommend collection strategies
• Maintain professionalism and excellent customer service throughout the collection process
• Assist with month-end AR reporting and reconciliation activities

Tarrant Roofing is one of the best roofing companies in the DFW area with an A+ Rating on the BBB. We've provided residential and commercial roofing services across Texas for 30 years. Our roofing company has performed over 50,000 roof installations since opening in 1994. Tarrant Roofing currently ranks in the Top 50 of America's Roofing Companies for 2024. Our approach is simple. From the smallest roof repair project, to the installation of a new commercial roof on a high-rise, we provide the same dedication and quality on every job, putting YOUR satisfaction over profits. Tarrant Roofing has industry-leading customer service and warranty.

At Tarrant Roofing, we elevate the standards of the construction and real estate industry through innovation and dedication. Our dynamic team thrives on collaboration, creativity, and excellence, ensuring we deliver top-notch roofing solutions that stand the test of time. Join us to be part of a company that values your contributions, fosters professional growth, and champions a culture of safety and integrity. Choose Tarrant Roofing and build a brighter, more successful future together!