Tanya Rote Farmers Insurance
Customer Service Representative
Job Overview
Join a team that cares about our customers and you! Tanya Rote Farmers Insurance in Tualatin, Oregon, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $40,000.00 - $65,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Career Growth Opportunities
Evenings Off
Mon-Fri Schedule
Requirements
Must be highly self-motivated.
A Property & Casualty insurance license is required or the ability to obtain one.
Minimum 3-5 years prior sales experience is preferred.
Strong communication and negotiation skills.
Knowledge of sales and marketing principles and strategies.
Ability to take initiative, be proactive, and think outside the box.
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Maintain knowledge of new products and services.
Prospecting and generating new businessthrough leads & referral sources.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.