Position: Remote Licensed Insurance Customer Service Representative

Location: Fully Remote (Supporting Royal Palm Beach & Jupiter, FL Offices)

License Required: Active Florida 2-20 or 4-40 License

Experience: 2+ years in P&C Insurance (Allstate experience preferred but not required)

Join a Winning Team

Are you a licensed insurance professional who enjoys helping people, solving problems, and delivering top-tier service—all from the comfort of your home? Our Allstate agency is looking for a detail-oriented and personable Remote Customer Service Representative to support our growing client base, strengthen relationships, and ensure an outstanding customer experience.

Why Join Us

• Fully remote position with a stable schedule
• Family-oriented agency with a strong reputation
• Supportive leadership and ongoing training
• Positive, collaborative team culture
• Clear path for career growth within a high-performing agency
• Performance-based incentives for strong service and retention

Compensation & Earnings Potential

• Total Compensation: $50,000 – $65,000 (base + bonuses)
• Base Salary: $45,000 – $55,000 (based on experience)
• Performance Bonuses: $5,000 – $10,000 annually
• Higher earning potential for experienced representatives

This is a service-focused role with limited sales expectations.

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Mon-Fri Schedule

Career Growth Opportunities

• Active Florida 2-20 or 4-40 License (required)
• More than 2+ years of insurance or customer service experience or has Allstate CSR experience is preferred
• Strong communication (verbal and written)
• Highly organized, detail-oriented, and tech-savvy
• Positive attitude with a genuine desire to help others

• Provide outstanding service and support to policyholders
• Handle client inquiries, policy changes, billing questions, and documentation
• Maintain accurate client records and follow compliance guidelines
• Work closely with the sales team to ensure client satisfaction and retention
• Stay up to date with insurance products and agency processes

Our Agency is located in Jupiter, FL specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today! You can also call our office at 561-575-7374 and ask for Sean Valley.