Join the team at Sean Valley Allstate, a respected and client-focused agency located in the heart of Jupiter, Florida. Were currently seeking a Licensed 220 Client Experience & Retention Specialist to play a key role in delivering exceptional service and strengthening client relationships

In this on-site position, you'll be the face of our agency, engaging directly with clients to ensure their needs are met with professionalism, care, and a personal touch. Your contributions will be vital in upholding our strong reputation and promoting long-term loyalty

Were looking for a team player with a warm, approachable personality and a passion for helping others. If you thrive in a collaborative, in-person environment and are ready to make a meaningful impact every day, we invite you to grow with us

At Sean Valley Allstate we don't just serve clients, we build lasting connections. Come be a part of something exceptional

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Work from Home

Flexible Schedule

Retirement Plan

Licensing Must hold a valid Florida 220 Property & Casualty License

Experience: Previous customer service experience, ideally within an insurance environment

Communication Skills: Strong written and verbal communication abilities

Customer-Centric: Proven passion for delivering exceptional client experiences and maintaining high retention rates

Problem-Solving: Skilled in analyzing client needs and providing effective solutions

Teamwork: Able to work collaboratively with team members to support a positive service environment

Tech-Savvy: Proficient in using CRM systems and other customer interaction tools

Client Engagement: Provide accurate and relevant solutions in a friendly, professional manner by actively listening to client inquiries

Client Retention: Ensure customer satisfaction and loyalty by implementing strategies that promote high levels of client retention

Problem Solving: Coordinate with various departments to efficiently resolve customer issues and follow up to confirm resolution

Documentation: Maintain detailed records by updating client interactions and actions taken in the company's database for future reference

Feedback Collection: Collect feedback on service quality and client needs to help guide ongoing service improvements

Service Excellence: Demonstrate a strong knowledge of company offerings and industry trends to consistently deliver the highest standards of service

Our Agency is located in Jupiter, FL specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today! You can also call our office at 561-575-7374 and ask for Sean Valley.