The CSR/Account Manager is responsible for working with current and prospective home and auto insurance clients to make sure their needs are met, and they have the appropriate coverage for their situation.  

One day a week remote available, after 3 months on the job.

New business bonus awarded, after 3 months on the job.

Salary Range: $21.00 - $26.00 per year

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

• Must have a property and casualty insurance license in Texas
• Must have at least 1 year of experience as a Personal Lines CSR or Account Manager
• Dependable
• Ability to communicate well with customers, on the phone, via email or in person
• Ability to learn multiple insurance companies
• Attention to detail

• Quote and issue new personal lines insurance policies
• Process changes to policies for current customers
• Answer customer questions
• Review current policies and suggest changes
• Maintain customer information system, including entry of new customers and updates to current customers  

Our agency was founded in 2004 and has grown to one of the most successful franchise offices in the country. While our team is small (7 team members), we are part of a much larger brand with over 400 offices in 37 states.

We focus on helping customers understand their insurance needs and the available coverages and then work to match those together in the most cost-effective way. We also strive to provide high-level responsiveness to our commercial customers – we understand that they need quick turnarounds for their customers.

As the owner, I strive to provide an enjoyable and efficient work environment. My first boss regularly instructed the management team that “If you take care of your employees, they will take care of our customers” and this has stuck with me ever since.