TEHRANI INSURANCE AGENCY INC.,
Insurance Customer Service and Sales Representative
Job Overview
Join Our Growing Team!
Are you a dedicated and customer-oriented individual looking to start or advance your career in the insurance industry? TEHRANI INSURANCE AGENCY INC. is seeking a talented Customer Service Representative to join our dynamic team.
Key Responsibilities:
Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Assist with policy issuance, renewals, and changes.
Process claims and provide support to clients throughout the claims process.
Maintain accurate records and documentation.
Cross-sell and upsell insurance products to meet customer needs.
Qualifications:
Strong interpersonal and communication skills.
Excellent organizational and time management skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in computer software, including Microsoft Office Suite.
Willingness to obtain Property & Casualty and/or Life & Health insurance licenses.
Previous experience in customer service or sales is preferred, but not required.
Why Join Us?
Comprehensive Training: We provide ongoing training and development opportunities to help you succeed.
Career Advancement: We offer opportunities for career growth and advancement within the company.
Competitive Compensation: Enjoy competitive compensation and benefits packages.
Positive Work Environment: Work alongside a supportive and collaborative team.
If you're passionate about helping others and eager to contribute to our team's success, we encourage you to apply.
Salary Range: $40,000.00 - $75,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Requirements
Qualifications:
Required:
Willingness to obtain Property & Casualty and/or Life & Health insurance licenses.
Strong interpersonal and communication skills.
Excellent organizational and time management skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in computer software, including Microsoft Office Suite.
Preferred:Previous experience in customer service or sales.
Bilingual (English and Spanish).
Desired Qualities:Positive attitude and enthusiasm
Strong work ethic and dedication
Problem-solving and critical thinking skills
Self-motivation and initiative
Ability to work independently and as part of a team
Strong organizational and time management skills
Attention to detail
Excellent communication skills, both verbal and written
Responsibilities
Core Responsibilities:
Customer Service:
Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Process policy changes, renewals, and cancellations.
Handle incoming claim calls and guide clients through the claims process.
Complete evidence of insurance requests and other documentation.
Collect premium payments and maintain accurate records.
Compliance and Risk Management:
Adhere to all regulatory requirements and industry best practices.
Stay up-to-date on insurance products, underwriting guidelines, and industry trends.
Maintain accurate records and documentation.
Relationship Building:
Develop and maintain strong relationships with clients and carrier partners.
Proactively identify and address client needs.
Seek opportunities to cross-sell and upsell additional products and services.
By effectively executing these responsibilities, the Insurance Sales and Service Representative will contribute to the growth and success of the agency. Sales and Marketing: Develop and present insurance quotes to potential clients.
Close sales and maintain a strong sales pipeline.
Prospect for new business through various channels, including referrals, networking, and cold calling.
Attend industry events and conferences to build relationships and generate leads.