We have an immediate opening for an Associate in Symphony Solve, Symphony’s dynamic claims team. You will work across Symphony’s various businesses – from health care to real estate to cannabis and beyond – to help our clients mitigate risk and handle claims. 

 

The ideal applicant for this position must have significant experience and a strong understanding of commercial insurance policies, terms, claims, and processes, as well as commercial litigation, to independently handle multiple first party and third-party claims involving multiple clients under multiple types of insurance policies. You will have the opportunity to interact with business leaders across the entire firm. 

Salary Range: $70,000.00 - $90,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Career Growth Opportunities

Retirement Plan

QUALIFICATIONS:

• Bachelor’s degree
• Meaningful experience in commercial insurance industry, preferably with significant experience handling/adjusting claims for or on behalf of an insurance broker(s), insurance company(ies), or others.
• Demonstrated experience with and a strong understanding of commercial insurance policies, terms, claims, and processes.
• Working understanding of commercial litigation, including, but not limited, to insurance-coverage litigation.
• Excellent oral and written communication skills.
• Strong problem-solving skills, exceptional judgment, and demonstrable “soft”/client-relationship skills, such as empathy and discretion.
• Proven ability to work independently and multi-task with minimal supervision.
• Proficient in the use of Microsoft Office, Excel, Word, Outlook.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is regularly required to sit or stand at a desk.  Must be able to physically operate desktop computers, multiple monitors, proprietary software, phones, and common office equipment.  Occasional bending, reaching, and light lifting (up to 10 lbs.) is required.  The ability to effectively listen, and understand, and communicate by telephone and in person is important to fulfilling the essential functions of the job.

WORK ENVIRONMENT:

This position is a hybrid position requiring 3 days in one of our offices and 2 days remote for those candidates in the geographical vicinity of a Symphony office.  Occasionally working after hours may be required to meet the demands and deadlines associated with the position.  The work environment involves the use of typical office equipment such as a computer, printer, telephone, etc. in a controlled climate.

 

TRAVEL:

Limited travel is required for this position.

RESPONSIBILITES:

·        Handle all facets of a client’s insurance claim, to minimize disruption to client’s business and maximize insurance coverage.

• Work with clients and account executives to report first party and third-party claims/losses to insurers, as appropriate, helping to determine when necessary and under what policies to report.
• Work with clients and account executives to confirm coverage, appointment of defense counsel, etc. in the event of a claim/loss.
• Serve as client’s advocate throughout the entire claims process to achieve best results for client, including proactively managing claim and working to resolve any disputes with insurer(s).
• Regularly communicate with clients, account executives, insurers, and/or others, including prepare, review, and respond to correspondence with insurers, clients, and others. 
• Monitor status of claims and update clients regarding status of claims, participating in in-person meetings and conference calls when appropriate.
• Serve as a resource to clients and colleagues, answering questions and addressing concerns regarding claims/losses and/or potential claims/losses.
• Review and analyze insurance policies to address coverage-related questions and concerns at the time of a claim/possible claim, placement/renewal, etc.
• Review and analyze complaints and other legal documents to address insurance-coverage-related questions and concerns.
• Assist Senior Director, Legal Affairs and Risk Management to develop best-in-class policies, procedures, and processes.
• Prepare claims-related reports for clients, colleagues, and/or insurers.
• Maintain organized, detail-oriented claims files and data.
• Stay up to date on key insurance- and claims-related developments, including attending workshops, seminars, and conferences.

The ideal candidate will reside near one of our offices (in Dallas, Chicago, San Francisco, Los Angeles, New York, Seattle, or St. Louis.)

 

Symphony Risk is a next-generation, full service insurance brokerage, risk management advisory, and employee benefits consulting advisory for the risk and human capital needs of middle market and lower Fortune 500 businesses, private equity firms and alternative asset managers, corporate executives, and high-net-worth families.