Steve Wilson-Farmers Insurance Agency
Customer Service Representative
Job Overview
If you enjoy helping others and are a compassionate, customer-focused individual, then we are looking for you!
Our Award winning agency is looking for an exceptional personal lines customer service representative to join our team. At Steve Wilson-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.
Insurance industry or office experience and knowledge is not required but would be a great benefit.
Salary Range: $30,000.00 - $35,000.00 per year
Benefits
Annual Base Salary Based on Experience
Hands on Training
Paid Time Off (PTO)
Paid Holidays
Retirement Plan
Mon-Fri Schedule
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. No insurance experience but would be beneficial.
- Possess an upbeat, positive and enthusiastic attitude.
- Great Customer Service and Problem Solving Skills.
- Follow through to exceed client expectations.
- Career minded vision.
Bilingual, fluent in both English and Spanish is beneficial.
Property and Casualty Insurance License Required
Responsibilities
- Provide exceptional customer service.
- Process customer policy change requests.
- Follow up on required and missing documents.
- Complete Evidence of Insurance requests.
- Document each customer contact.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Claims follow up calls.
- Provides on-going support to insurance clients as needed.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service
Company Location:
8041 N MESA ST STE L EL PASO, TX 79932
Job Ad Location:
El Paso, TX 79932, US