As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer service to State Farm policyholders. You will be responsible for managing the front desk, greeting visitors, answering phone calls, assisting with payments, and directing inquiries to the appropriate team members. 

Salary Range: $32,000.00 - $38,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Appreciation Lunches

Frequent Performance Reviews

Team Building Events

Paid Holidays

1. Previous experience as a receptionist or in a customer service role is desirable.
2. Excellent communication skills, both written and verbal.
3. Strong interpersonal skills with the ability to build rapport with customers and team members.
4. Proficient computer skills, including experience with Microsoft Office Suite and basic office equipment.
5. Detail-oriented with good organizational and multitasking abilities.
6. Ability to handle multiple phone lines and prioritize tasks effectively.
7. Professional and courteous demeanor, with the ability to remain calm and composed in stressful situations.
8. Knowledge of State Farm insurance products, policies, and procedures is desirable.
9. Must be a team player with a positive attitude and willingness to assist others.
10. A Property & Casualty insurance license is REQUIRED.
11. A Life & Health Insurance license is REQUIRED.

REMOTE POSITIONS AVAILABLE FOR APPLICANTS WITH 2+ YEARS OF CURRENT STATE FARM AGENCY EXPERIENCE.

1. Greet and welcome visitors in a professional and friendly manner, ensuring a positive first impression of the agency.
2. Answer incoming phone calls promptly and professionally, directing calls to the appropriate team members or providing assistance as needed.
3. Process incoming and outgoing mail, ensuring timely and accurate distribution.
4. Handle customer inquiries, providing basic information about State Farm Insurance products and services.
5. Direct policyholders to the appropriate team members for more complex inquiries or assistance.
6. Collaborate with other team members to support agency operations and meet customer service goals.
7. Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere.
8. Assist with general billing inquiries

The Steve Bartshe State Farm Agency is a team of Licensed Agents that work hard to provide each customer with the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.

The Steve Bartshe State Farm Agency has consistently been recognized as one of the top Agency's in the Country. We are annually recognized for meeting our customer expectations and often time achieving honors that only a handful of agencies will ever receive. We have one of the highest google review ratings of any insurance agency in the country and we strive for perfection in product knowledge and meeting our clients needs.