As a State Farm Agent Team Member - Customer Service Representative, you will be responsible for providing exceptional customer service to State Farm policyholders. You will work closely with the State Farm Agent and other team members to ensure customer satisfaction, handle insurance inquiries, process policy changes, and support policyholders with their insurance needs.

Our base and commissions are some of the most aggressive in the Mid-Michigan area. With our top producers earning $110,000+ annually. Additionally, up to six weeks of Paid Time Off per year is offered. Retirement matching. As well opportunities to earn a full week paid vacation to some of the nicest vacation locations in the world.

Prior sales experience in the insurance industry is preferred with potential for a sign on bonus after 90 days. Negotiable based on experience and performance track record.

Salary Range: $38,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Appreciation Lunches

Frequent Performance Reviews

Team Building Events

Potential for Monthly Bonuses

Paid Holidays

1. Proven customer service experience, preferably in the insurance or financial services industry.
2. Excellent communication skills, both written and verbal.
3. Strong interpersonal skills with the ability to build and maintain positive relationships with customers.
4. Detail-oriented with good organizational and multitasking abilities.
5. Proficient computer skills.
6. Ability to work independently and as part of a team, demonstrating a positive and proactive attitude.
7. Knowledge of State Farm Insurance products, policies, and procedures is desirable.
8. A Property & Casualty insurance license is REQUIRED.
9. A Life & Health Insurance license is REQUIRED.
10. Career minded vision.
11. Ability to lead and motivate others, set a good example, and inspire others.

REMOTE POSITIONS AVAILABLE FOR APPLICANTS WITH 2+ YEARS OF CURRENT STATE FARM AGENCY EXPERIENCE.

1. Provide outstanding customer service to State Farm policyholders, ensuring their satisfaction and building strong relationships.
2. Assist policyholders with inquiries, policy changes, billing questions, and claims processing.
3. Educate policyholders about available coverage options and recommend appropriate insurance products that meet their needs.
4. Process policy applications, endorsements, and renewals accurately and efficiently.
5. Maintain accurate customer records and policy files, ensuring all necessary documentation is complete and up to date.
6. Collaborate with the State Farm Agent and team members to support agency growth and meet business objectives.
7. Handle incoming phone calls, emails, and walk-in inquiries promptly and professionally.
8. Act as a liaison between policyholders and insurance carriers to resolve any issues or concerns.
9. Stay up to date with State Farm insurance products, services, and industry trends to provide accurate information to policyholders.
10. Participate in training and development programs to enhance product knowledge and customer service skills.

The Steve Bartshe State Farm Agency is a team of Licensed Agents that work hard to provide each customer with the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.

The Steve Bartshe State Farm Agency has consistently been recognized as one of the top Agency's in the Country. We are annually recognized for meeting our customer expectations and often time achieving honors that only a handful of agencies will ever receive. We have one of the highest google review ratings of any insurance agency in the country and we strive for perfection in product knowledge and meeting our clients needs.