Stephanie Smith Farmers Insurance Agency LLC
Insurance Customer Service Representative
Job Overview
Are you looking to grow? So are we! Stephanie Smith Insurance Farmers Insurance in TYLER, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Insurance Account Manager. In this role you will provide exceptional customer service to our customers, addressing all of their queries and needs. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $30,000.00 - $42,000.00 per year
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Hands on Training
Career Growth Opportunities
75% Customer Service 25% Upselling and helping customers with additional insurance purchases
Health Insurance Stipend
Occasional Team outings & trips
We are a very involved team! We want you to succeed and are eager to invest in your success and we will have fun doing it
Monthly & Quarterly Friendly Promotions/Competitions
We are Achievers!
Ability to move into Sales if desired
We encourage and cheer each other everyday - we want to see each other and our agency succeed!
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Responsibilities
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.