Our office is experiencing rapid growth, and we are seeking a full-time Customer Service Representative to join our team. This is an in-office position, Monday through Friday from 9:00 AM to 5:00 PM. In this role, you will be responsible for delivering exceptional customer service to existing clients while also assisting prospective customers with quotes and guiding them through the insurance purchasing process. We are looking for someone who is eager to learn and grow within our agency, as comprehensive training will be provided. Previous insurance experience is not required; however, a current license is preferred. If you are motivated, professional, and ready to contribute to a dynamic team environment, we encourage you to apply by completing the application and assessment.

Salary Range: $24,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

• Strong customer service and communication skills with the ability to assist both current and prospective clients
• Willingness to learn and adapt quickly in a fast-paced, team-oriented environment
• Professional attitude with a high level of reliability and accountability
• Strong organizational and time management skills with attention to detail
• Insurance license preferred or willingness to obtain one within a specified timeframe

• Provide exceptional customer service to existing clients by answering questions, resolving concerns, and maintaining strong relationships
• Assist prospective customers by handling inbound inquiries, providing insurance quotes, and guiding them through the purchasing process
• Support sales efforts by identifying client needs and recommending appropriate coverage options
• Learn and apply agency systems, processes, and product knowledge through ongoing training
• Maintain accurate and up-to-date records of client interactions, policies, and transactions while ensuring a high level of professionalism

Stacey Dear Insurance is a trusted name in the insurance industry, dedicated to providing comprehensive and personalized protection for individuals, families, and businesses in Seguin and surrounding communities. As a proud Farmers Insurance agency, we leverage decades of industry expertise to offer a wide range of insurance solutions, including auto, home, life, business, and specialty policies.

Our core mission is to empower our clients with financial security and peace of mind by offering tailored coverage options that meet their unique needs and budgets. We believe in building lasting relationships founded on integrity, transparency, and unparalleled customer service. At Stacey Dear Insurance, you'll find a warm and supportive environment where your financial well-being is our top priority. We are committed to being your reliable partner, guiding you through every step of the insurance process with clarity and care.

We foster a professional yet welcoming culture that values:

Join us at Stacey Dear Insurance and become part of a team that makes a real difference in people's lives by safeguarding their futures. We are looking for dedicated individuals who are passionate about helping others and are eager to grow within a stable and reputable organization.

Welcome to Stacey Dear Insurance, a dynamic and client-focused agency where we're not just selling insurance, we're building relationships and providing peace of mind. We are passionate about empowering our clients to navigate the complexities of insurance with confidence and clarity.

Our mission is to be more than just an insurance provider; we strive to be trusted advisors, offering personalized solutions that protect what matters most. We believe in a proactive approach, combining expert knowledge with genuine care to deliver exceptional service.

Why join the Stacey Dear Insurance team? You'll be part of an energetic, professional environment that fosters growth, teamwork, and a commitment to excellence. We value integrity, innovation, and a dedication to serving our community. If you're driven by a desire to make a real difference and thrive in a fast-paced, rewarding industry, Stacey Dear Insurance is the place for you.