Are you looking to grow? So are we! We're looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative (CSR). In this role you will provide exceptional customer service to our clients. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!

Salary Range: $12.00 - $15.00 per hour

Benefits

Hourly Base Salary Based on Experience

Career Growth Opportunities

Employee Discount

Hands on Training

Staff Meals for Special Occasions

PTO

Schedule: Must be able to work Saturdays as part of weekly schedule.

Hours: 30-34 hours/week.

Possess a genuine willingness to learn and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Professional phone etiquette.

Ability to identify and solve problems, think critically, and make decisions quickly.

Prior general veterinary knowledge preferred, such as routine preventative health care for animals, common vaccinations/tests given, common diseases and safety measures to prevent disease spreading.

NOTE: Your application will not be considered until assessment is complete.

• Maintain a clean and welcoming reception area.
• Answer and handle multiple phone lines.
• Help to maintain secure and accurate medical records.
• Admit and release clients and patients.
• Communicate information between clients and staff.
• Schedule appointments for multiple doctors and technicians.
• Develop and maintain client relationships.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Work independently and as part of a team.