Join a team that cares about our customers and you! Soutsakhone & Oudom Insurance Agency in PUYALLUP, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Agent. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $20.00 - $28.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Excellent Communication/interpersonal skills.

Professional phone etiquette.

Great Customer Service Skills.

Problem-Solving Capabilities.

No insurance experience required but must be willing to learn

Process customer policy change requests.

Complete Evidence of Insurance requests.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Provide exceptional customer service and support.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

SOUTSAKHONE SOUKPHALY-Farmers Insurance Agency is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today