About Us

At Southpoint, we believe our employees are our most valuable asset. We make it a priority to foster a work environment where you can grow, thrive, and feel appreciated. We don't believe in micromanaging; instead, we empower and support our team members to take ownership of their roles and make meaningful contributions to our success. Our goal is to make Southpoint Insurance a place where you can enjoy your work and be proud of the impact you make.

We value work-life balance, professional development, and collaboration, and we’re committed to providing an enjoyable, rewarding, and supportive workplace for all our team members.

Position Overview

Position Overview

We are seeking a highly motivated and experienced Administrative Assistant to join our team. In this vital role, you will work closely with an Account Manager in a supporting capacity to assist with customer service requests and ensure a seamless client experience.

The ideal candidate is professional, detail-oriented, and committed to delivering exceptional service. A passion for client success, strong communication skills, and the ability to manage multiple priorities are essential for success in this role.

Salary Range: $45,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Evenings Off

Paid Time Off (PTO)

Free Continuing Education

Team Lunches

Holliday Celebrations

Summer Hours

Career Growth Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Qualifications

Minimum of 3 Years' Experience: At least 3 years of experience as a Administrative Assistant or in a similar role.

Communication Skills: Exceptional verbal and written communication skills,

Detail-Oriented & Organized: High attention to detail, combined with strong organizational and time management skills, ensuring that tasks are completed accurately and efficiently.

Self-Motivated & Adaptable: Ability to work independently and efficiently in a fast-paced environment, managing multiple priorities and deadlines with a high degree of accuracy.

Responsibilities

Deliver Exceptional Customer Service: Provide top-tier service to our commercial insurance clients by promptly addressing inquiries, resolving issues, and ensuring overall client satisfaction.

Ensure Compliance and Accuracy: Maintain meticulous client records and documentation, ensuring compliance with insurance regulations and internal company policies and procedures.

Southpoint Insurance Agency Inc. was founded in 1967 and serves the Chicago metro area and beyond. We work with a diverse group of insureds helping them with their businesses and  personal insurance needs. Southpoint Insurance is a boutique agency that is responsive and puts the needs of our insureds first,  focusing on making insurance easy and convenient for them.