Job Summary:

The Inside Sales Administrator is responsible for overseeing the daily administrative operations of the automotive accessories shop. This role involves handling customer service, scheduling, invoicing, and general office support to ensure the business runs smoothly and efficiently.

Salary Range: $15.00 - $18.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Qualifications:

· High school diploma or equivalent; additional office administration training is a plus.

· Prior experience in a similar administrative or customer service role (automotive industry preferred but not required).

· Strong communication and organizational skills.

· Proficient with computers, office software (e.g., MS Office, Google Workspace), and POS systems.

· Ability to multitask, prioritize, and remain calm under pressure.

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Working Conditions and Schedule:

· Fast-paced retail/service environment.

· Mostly seated/indoor work with some standing or walking required.

· Must be comfortable working around cars and automotive equipment.

· Entails a 40 hour work week

Key Responsibilities:

Customer Service & Front Desk:

· Greet customers in person, over the phone or by email in a professional and friendly manner.

· Answer inquiries related to products, services, pricing, and appointment availability.

· Schedule customer appointments and coordinate with technicians to ensure workflow efficiency.

· Update customer on status of vehicle.

Administrative & Office Management:

· Maintain organized filing systems for customer records, invoices, work orders, and supplier information.

· Input and manage data in the shops POS (Point of Sale) abd management system.

· Prepare daily, weekly, and monthly reports for management (sales, job completion, inventory levels).

· Order office and shop supplies as needed.

· Communicate with suppliers to request special order parts

Billing & Financial Support:

· Create estimates, invoices, and receipts for customers.

· Process payments (cash, card, online) and ensure accurate cash handling procedures.

· Reconcile daily sales and prepare bank deposits or end-of-day summaries.

Sewell is a group of family-owned businesses with over 100 years of heritage. We pride ourselves on being known for exceptional customer service and lasting relationships. With a diverse group of companies across West Texas, we have many different career paths. Join Sewell and become part of a legacy that values integrity, teamwork, excellence, and character!