Receptionist - Ford Lincoln F.I.T. 

The Sewell Family of Companies is seeking a receptionist who possesses strong communication skills, accountability, and a friendly demeanor to create a memorable first impression for our guests. As a receptionist, the individual will be responsible for greeting and welcoming guests with a friendly and professional discretion, answering and transferring calls, assisting with administrative tasks, and handling transactions. To be successful in this role, the individual must be able to work effectively in a team environment and communicate clearly with team members and guests to contribute to our commitment of delivering exceptional service to our guests. 

 

Salary Range: $15.00 - $18.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Career Growth Opportunities

Retirement Plan

Skills & Requirements:  

High school diploma or GED 

Valid driver license and acceptable driving record 

Background and drug screening 

Ability to multitask 

Outstanding customer service skills  

Roles & Responsibilities: 

Greet customers at the front desk/cashier counter in a pleasant and professional manner 

Maintain a friendly and helpful attitude when answering phones 

Compute customer bills 

Receive customer cash, checks, and credit card payments; record amount received. 

Issue accurate receipts to customers 

Provide cash refunds or credit memorandums to customers for returned merchandise 

Operate cash register 

Reconcile cash drawer daily 

Refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual 

Handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution 

Maintain and file repair orders, parts invoices, and rental forms; list missing documents 

Close all open invoices 

Assist service and parts department with telephone coverage 

Provide clerical and secretarial assistance to parts and service departments 

Work with the department manager to keep products, services offered, their features and value, and any price changes current 

Maintains a professional discretion 

Maintains a clean and organized work area

Perform other duties as assigned 

 

Schedule: Monday through Friday, and rotating Saturdays - 7:30am-6:00pm 

 

Sewell is a group of family-owned businesses with over 100 years of heritage. We pride ourselves on being known for exceptional customer service and lasting relationships. With a diverse group of companies across West Texas, we have many different career paths. Join Sewell and become part of a legacy that values integrity, teamwork, excellence, and character!