At Seneca Ford, we believe great service starts with people who care. We’re looking for a Service Manager in Seneca, Pennsylvania, who can bring energy, organization, and a genuine commitment to helping customers feel confident about their vehicles. In this role, you’ll be the person who keeps the service department running smoothly while making sure the experience feels simple, respectful, and dependable for every customer who walks through the door. You’ll work closely with advisors, technicians, and other dealership staff to keep communication clear and the day moving in the right direction. This is a chance to lead a team, shape the customer experience, and play an important part in the success of a trusted local dealership. If you enjoy solving problems, leading with kindness, and creating a place where both customers and employees feel valued, Seneca Ford could be the right fit for you.

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

• 3+ years of experience in automotive service management or a similar leadership role
• Strong knowledge of vehicle maintenance, repair processes, and dealership service operations
• Proven ability to lead, coach, and support service advisors and technicians
• Excellent communication skills with a clear, customer-first approach
• Ability to handle scheduling, workflow, and day-to-day service department priorities
• Comfort using dealership management systems and related service software
• Valid driver’s license
• Prior experience in a Ford dealership or familiarity with Ford service processes
• ASE certifications or manufacturer training, preferred
• Experience improving customer satisfaction scores, preferred

• Lead the service department with a steady hand, making sure customers receive clear updates and quality care from start to finish
• Oversee daily operations, including scheduling, repair order flow, and coordination between advisors, technicians, and parts
• Support and mentor the service team so everyone can do their best work and grow in their role
• Keep an eye on productivity, efficiency, and customer satisfaction, making adjustments when needed
• Review estimates, approvals, and completed work to help maintain accuracy and consistency
• Partner with other dealership departments to keep the service experience smooth and professional
• Help train team members on processes, communication standards, and best practices for service delivery
• Maintain a service environment that feels organized, helpful, and welcoming for both customers and staff

Seneca Ford stands as a cornerstone of the automotive industry, dedicated to providing exceptional vehicles and unparalleled service to our community. For years, we have been committed to offering a comprehensive selection of new and pre-owned Ford vehicles, ensuring every customer finds the perfect fit for their needs and lifestyle. Our mission extends beyond mere sales; we strive to build lasting relationships based on trust, integrity, and genuine care.

At Seneca Ford, we foster a professional yet welcoming atmosphere where teamwork and customer satisfaction are paramount. We believe in empowering our employees with the resources and support they need to excel, creating a rewarding career path for those passionate about the automotive world. Our culture emphasizes continuous improvement, a customer-centric approach, and a shared pride in representing the Ford brand. Join us at Seneca Ford and become part of a dedicated team that is driving forward with excellence and a commitment to serving our valued customers.

At Seneca Ford, we're more than just a dealership; we're a cornerstone of the community, driven by a passion for exceptional automotive experiences and a commitment to our customers and team. For years, we've been serving the Seneca, SC area with a dedication to quality, integrity, and innovation that sets us apart in the automotive industry.

We pride ourselves on fostering an energetic and professional environment where every team member is valued and empowered. Our success is built on strong relationships, a forward-thinking approach to sales and service, and a shared enthusiasm for everything Ford. When you join Seneca Ford, you're stepping into a dynamic workplace that offers opportunities for growth, learning, and making a real impact.

Here’s why you should choose Seneca Ford:

Join Seneca Ford and accelerate your career in a thriving, professional, and energetic automotive environment!