If you are organized, positive, and enjoy helping clients, we would love to meet you!

What We’re Looking For:

• Customer service experience
• Strong communication skills
• Organized and detail-oriented
• Insurance experience is a plus (but we can train the right person)

Salary Range: $19.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Bonus Opportunities

• Strong skills in Customer Service, Customer Support, and Customer Experience to fulfill client-focused responsibilities
• Ability to assess and maintain high standards of Customer Satisfaction
• Proficient in managing relationships and delivering excellent Customer Service as a Customer Service Representative
• Outstanding communication and interpersonal skills to work effectively in a team-oriented environment
• Basic understanding of insurance and financial products is preferred but not required.
• Multi-lingual skills (e.g., English, Farsi, Cantonese, Mandarin, Spanish) are a significant advantage
• Ability to work on-site at our San Jose, CA office
• High school diploma or equivalent required; additional education or certifications are a plus

• Assist clients with policy questions and service requests
• Issue Certificates of Insurance (COIs)
• Process endorsements and policy changes
• Support our account managers and sales team
• Provide excellent client experience

Selahi Insurance & Financial Group is an independent insurance broker based in the San Jose Bay Area. We work with multiple carriers to provide individuals, families, and businesses with tailored insurance solutions, from Home and Auto insurance to Commercial coverage, Life and Annuities, and Retirement Planning.

Licensed in California and several other states, our multi-lingual team (English, Farsi, Cantonese, Mandarin, Spanish) serves a diverse range of clients with thoughtful guidance and personalized care.

Our reputation is built on trust, with many of our clients coming to us through referrals from friends, family, and professional networks.

At Selahi, we take pride in our professional, team-oriented office where people show up, follow through, and support each other. There’s a strong focus on doing right by clients and by the team—no shortcuts, no unnecessary pressure.

Our team works together and pushes each other to hit our goals. You’ll have the structure, tools, and support to do your job well, along with the opportunity to grow over time. At the same time, it’s a positive, upbeat environment—we take the work seriously, but we enjoy the day-to-day and the people we work with.

We're looking for someone who takes pride in their work, values being part of a team, and wants to build something long-term.