Looking to take the next step in your career today? The Danny Schwartz in Columbia, Illinois, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment while building rapport with others, this is the role for you.

No prior experience in insurance? No problem! This is the perfect opportunity to break into a new industry. You will have the opportunity to work with the best to apply your current abilities while also growing and learning any new skills that may be needed.

Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $38,000.00 - $48,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Weekends Off

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Great Customer Service Skills.

Driven and goal-oriented individual.

Ability to tactfully handle stressful and difficult situations.

Willing to obtain required licensure prior to starting

A successful customer service representative will demonstrate the ability to take on whatever task is in front of them. It may include but is not limited to the following.

Provide exceptional customer service and support.

Develop and maintain client relationships.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

We are a local Farmers® agency located in Columbia, IL.  Our agency has been with Farmers Insurance for over 13 years and ranked as a top agency for 6 years in a row.  As a member of the Presidents Council, we are honored to have been awarded the most elite distinction that generally represents the top one-percent of Farmers Insurance® agents and district managers.

We are a full-service agency where we like to spoil our customers with top notch customer service.

We are heavily involved in the local communities, sponsoring multiple athletes of the month, teacher of the month, sports teams, town events and much more.

Discover endless opportunities at Schwartz Insurance Agency Inc Farmers Insurance! Join our dynamic team in the insurance industry and thrive in a high-energy, professional environment. Be part of a top-tier company dedicated to protecting our clients with excellence and innovation. Your career journey starts here!