Savannah Toyota

Assistant Service Manager (ASM)


Job Overview

Join Our Team

At Savannah Toyota, we are committed to delivering an exceptional ownership experience. We are looking for a customer-focused Assistant Service Manager who enjoys building relationships, leading with integrity, and helping customers maintain their vehicles. This role offers outstanding earning potential, ongoing Toyota training, and opportunities for career advancement.

Salary Range: $55,000.00 - $140,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Requirements

• 2+ years of automotive service advisor or service management experience preferred

• Excellent communication and organizational skills

• Ability to multitask in a fast-paced dealership

• Toyota experience preferred but not required

• Reynolds & Reynolds experience preferred

• Valid driver's license with acceptable driving record

Responsibilities

What You'll Do

• Provide an exceptional customer experience from vehicle check-in through delivery.

• Accurately write repair orders and document customer concerns.

• Communicate repair recommendations, pricing, and timelines clearly.

• Coordinate with technicians and dispatch to ensure efficient workflow.

• Monitor repair progress and proactively update customers.

• Review completed repairs, explain invoices, and ensure customer satisfaction.

• Recommend maintenance based on Toyota guidelines and vehicle history.

• Resolve customer concerns professionally and promptly.

• Maintain accurate records and follow dealership and manufacturer processes.

• Support department goals for customer satisfaction, productivity, and profitability.

• High CSI and customer retention

• Strong teamwork and communication

• Accurate repair orders

• Ethical sales and recommendations

• Professional appearance and positive attitude



Remote Type: No
Job Type: Full-Time
Job Category: Auto Service
Location: 11101 Abercorn St,Savannah,GA,31419-1821,US

About Us

Over the years, Savannah Toyota has earned an excellent reputation in the industry as well as the community.

We know this is a direct result of the loyalty and ongoing commitment of our associates.

Our pledge to our associates is to maintain a positive working environment, competitive wages and benefits,

open communications and continued associate development.

We sincerely believe that our success over the last 30 years is due to the relationship between us and our associates.

Savannah Toyota is always on the lookout for new talent. We pride ourselves on delivering the absolute best

customer service experience in the Coastal Empire. If you are enthusiastic, passionate and enjoy a fast-paced

exciting work environment, please take a look at the opportunities we currently have available!

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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