Saunders Insurance Agency Llc
Licensed Insurance Customer Service Representative
Job Overview
**Candidate must have a valid Property & Casualty licensed or be willing to obtain one prior to starting**
Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Wilton insurance agency today! At Saunders Insurance Agency Llc we pride ourselves on our outstanding insurance products and customer service.
Salary Range: $21.00 - $28.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Evenings Off
Requirements
Licensing: Candidate must have a valid Property & Casualty licensed or be willing to obtain one prior to starting.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Professional phone etiquette.
Great Customer Service Skills.
Works well with other employees and is a team player with a positive attitude.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Responsibilities
As Customer Care Specialist you would:
Answer calls
Assist customers with questions
Process customer policy change requests.
Secure all Trailing Documents from customers.
Take premium payments from customers.
Return all phone messages promptly.
Provide exceptional customer service and support.
Work independently and as part of a team.