Ryan Steiger Farmers Insurance

Customer Service Representative


Job Overview

We are looking for a motivated individual for our Farmers Insurance office who is looking to continue their career in insurance and help serve their community. This candidate should be able to complete tasks as given with minimal supervision, handle incoming calls, and other customer requests. The ideal person for this role is trustworthy, reliable, and understands the basic aspects of insurance. Training is available but a Property and Casualty Insurance license is required for this position.

Salary Range: $20.00 - $23.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Free Coffee

Paid Holidays

Performance Bonuses

Professional Work Environment

Requirements
  • Provide exceptional customer service
  • Process customer policy change requests.
  • Secure any needed Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document customer interactions in CRM system
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
Responsibilities

· Ability to discuss accounts with customers

· Working with customers to handle any questions and inquiries that need to be handled

· Support current customers by handling phone calls, transfers, claims and correspondence

· Establish positive working relationships with clients, underwriters, repair services, and the local community

· Must have Property, Casualty, and Life Insurance license before starting.

· Process customer policy change requests.

- Must be able to service residential and commercial customers

· Secure all Trailing Documents from customers.

· Handle all incoming claim calls from customers.

· Complete Evidence of Insurance requests.


Remote Type: No
Job Type: Full-Time
Job Category: Insurance Consulting
Location: CALDWELL,ID,83605,US

About Us

Ryan Steiger Farmers Insurance is a dynamic, professional agency dedicated to providing top-tier insurance solutions. We're passionate about protecting our community and fostering an energetic environment where talent thrives. Join our expert team and help us secure futures!

Apply Here


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