Welcome to Ryan A. Larson Insurance, Inc., where we believe in building lasting relationships through exceptional service! We're a local agency deeply rooted in the Provo, Utah community, and we pride ourselves on being a reliable source of support for our clients. We're looking for someone with a warm personality and a knack for making people feel heard and valued to join our dedicated team as a Customer Service Representative. If you enjoy connecting with people, solving problems, and being part of a friendly, collaborative atmosphere, you might be exactly who we're searching for. You'll be the first point of contact for many of our clients, helping them with their insurance needs, answering questions, and ensuring they feel well-cared for. This isn't just a job; it's an opportunity to make a real difference in someone's day and grow with a company that truly cares about its people and its community.

Salary Range: $19.00 - $22.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Paid Time Off (PTO)

Retirement Plan

BYU and UVU students encouraged to apply with year round internship credit available

Previous customer service experience is preferred, but not required.

Excellent communication and interpersonal skills.

A positive attitude and a genuine desire to help others.

Proficiency in basic computer applications and ability to learn new software quickly.

Strong organizational skills and attention to detail.

Excellent professional habits of punctuality, and attendance reliability.

Respond to customer inquiries via text, phone, email, and in-person with a friendly and helpful demeanor.

Assist clients with policy questions, billing inquiries, and general account management.

Process policy changes, claim advocacy endorsements, and process new business applications accurately.

Provide information and guidance on insurance products and services.

Maintain accurate customer records and documentation.

Collaborate with the sales team to ensure a seamless customer experience.

Contribute to a positive and supportive team environment.

The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. We are listed on the New York Stock Exchange under the trading symbol ALL.