We are seeking an experienced and motivated Customer Service Representative to join our fast-paced team. This role blends front-line customer service with the ability to recognize and create new client opportunities.

Salary Range: $40,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

• Texas P&C License required.
• Bilingual skills (preferred but not required).
• Previous experience in the insurance industry (preferred).
• High school diploma or equivalent
• Computer effiecient and comfortable with CRM tools
• Strong work ethic and commitment to customer satisfaction.

• Manage inbound customer calls to assist with policy inquiries, updates, and service-related questions.
• Conduct high volume outbound calls to follow up with customers and ensure their needs are met.
• Utilize your knowledge of insurance products to provide accurate and efficient service.
• Develop and maintain strong relationships with clients, ensuring a high level of satisfaction.
• Stay informed on product offerings and industry regulations to provide accurate information.

Since 2007, the Ruben Bonilla Insurance Agency has been dedicated to protecting and servicing our clients all over Texas with affordable and quality insurance from Farmers Insurance. Our agency, located in Corpus Christi, TX, is seeking an outgoing, career-oriented professional to join the team. As a Farmers Insurance team member for the Ruben Bonilla Agency, you will build and develop customer relationships within the community to promote our products including auto, home, business and life insurance.